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American Nurses Association Publications

 

FREQUENTLY ASKED QUESTIONS (FAQ)

The following are some questions and answers regarding this site and the services offered here.

 

What is Anabooks.org?
Anabooks.org is an online publications reprint store for the American Nurses Association. The site is run by Cierant
Corporation, the print services provider responsible for processing orders, producing the books and shipping orders to our
customers.


How quickly will I receive my order?
Orders placed on this site are produced on-demand and therefore require up to 5-7 business days to manufacture, plus up to 5-7 business days for shipping within the continental United States. For shipments outside the continental United States, please allow an additional 5 business days.


What shipping methods are available for my order?
We offer UPS MI shipping on all orders that will take approximately 5-7 days after manufacturing to arrive within the continental United States. We also offer expedited shipping, which is an additional fee. Expedited orders ship overnight once the book(s) are manufactured.


How can I pay for my order?
We offer payment by credit card. Upon card approval, your order will be processed and shipped. Charges will appear as
'Cierant Corporation' on your credit card statement and will be posted when your order is shipped.


I am looking for titles other than those listed on Anabooks.org. What do I do?
At present, only a limited selection of our books are being offered through this website. If you are looking for copies of books
not listed in our menu, you may contact ANA Customer Service at revmanuals@ana.org or call toll free at
1-800-274-4ANA.